In a year full of broken records, figures released by Transport for London (TfL) showed that Friday 4th December 2015 saw 4.821 million customers travel on the Tube making it the network's busiest day in its 152 year history. That week was also the busiest in the Tube's history with 28.76 million journeys, beating the previous record of 28.69 million journeys set in the week ending 31 October. In addition, 18 of the top 20 busiest days ever recorded on the Tube network are in 2015. Overall, the number of customer journeys on the Tube has risen by a third since 2001, with the rate of growth increasing in the last five years.
Nick Brown, LU's Managing Director, said: `The Tube continues to break records for the number of customers we're carrying as London's economy and population keeps on growing. The vast majority of the busiest days in the Tube's 152-year history have been recorded this year. The current work to improve London Underground is one of the largest programmes of infrastructure investment in the world. We will continue to invest all our income in modernising the service, improving reliability, train capacity and frequency, and upgrading major stations to provide a Tube network fit for the world city it serves.'
London is growing faster than any other European city. Its population of 8.6 million today will become nine million by 2018, and 10 million by 2030. The city's public transport and road networks need steady and sustained investment to enable productive growth and the creation of the new jobs and housing the city needs. LU has reduced its operating cost per passenger kilometre, driven down the unit costs for maintenance, and invests every penny of public money into improving the network as London's population continues to rise.
The top five busiest days on the London Underground were:
- 4 December (4.821 million)
- 27 November 2015 (4.795 million)
- 9 October 2015 (4.735 million)
- 28 November 2014 (4.734 million)
- 29 October 2015 (4.719 million
Recent years have seen major improvements made across the board, with customer satisfaction rising to its highest ever level, capacity at record levels thanks to new trains and signalling systems, and more than 1.3 billion customer journeys now made each year.
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