Ridership & mobility

Aimed at experts working around Mobility-as-a-Service and customer experience, this stream will focus on how technology can improve passenger experience and interaction with passengers, thus increasing uptake of public transportation and overall revenue. It will look at how to collect and utilise passenger data, how to create a seamless and enjoyable journey experience, and discuss how ride-sharing services can change the way transit is used. If your role involves passenger relationships in any form, this stream is ideal for you.

SMU18 - Ridership and mobility - website
Key speakers in this stream:
Curtis Koleber, Chief Executive Officer, Chatham Area Transit
David Kutrosky,
Managing Director, Capitol Corridors Joint Powers Authority
Louwana Oliva,
General Manager, Centre Area Transportation Authority
Franziska Bell,
Senior Data Science Manager, Uber
Dyanne Sampson,
VP Procurement, VIA Metropolitan Transit
Ben Branham, Chief Communications Officer, PANYNJ

This session may be relevant to you if you’re an employee of a transit agency or solution provider and/or your job title falls into the following:
  • Chief Commercial Officer
  • Chief Information Officer
  • Chief Engineering Officer
  • Chief Financial Officer
  • Director of Strategic Planning
  • Commercial Director
  • Project Director
  • Head of Marketing
  • Director of Advertising
  • Head of Wi-Fi
  • Head of Customer Experience
  • Head of Ticketing
  • Head of Fare Revenue
  • Customer Service manager
  • Marketing manager
  • Comms manager
  • R&D manager