THE 2018 AGENDA

  Day 1 - Tuesday 23rd October
8:00am Registration
9:00am Delegates meet in foyer for site visits
  Site Visits
  Begin your stay in Philadelphia by visiting key transportation sites in Philadelphia thanks to support from SEPTA. Leaving the Pennsylvania convention center at 09:30, you will have the opportunity to meet your fellow delegates and check out network developments first hand with our unique site visits.
SEPTA KEY
Time: 10:30 am -12:00 pm
Description: SEPTA is in the midst of transforming its fare payment system from legacy passes, tokens, and paper transfers to a state of the art contactless open payment system. Upon implementation, the Key will be the industry’s first fully integrated multi-modal payment system deployed across all forms of transit in the region – bus, light rail, heavy rail, commuter rail, and Paratransit. Integrating this new technology has been a complex undertaking. Representatives from both SEPTA and its system vendor, Conduent, will be on hand to describe the vision for the program and lessons learned from its implementation, as well as a tour of the technology laboratory at SEPTA Headquarters and equipment installed at key downtown locations.
SEPTA Control Center
Time: 10:00 am - 11:00 am
Description: Every day, 1.1 million trips are taken across SEPTA’s vast network of train, trolley, and bus service. This system is centrally managed in a state of the art Control Center at SEPTA’s Center City Philadelphia headquarters. SEPTA staff will be providing conference attendees with a tour of the Control Center and an opportunity to ask questions of those that keep the United States’ sixth largest transit agency running.

SEPTA Trolley Modernization
Time: 10:00 am - 12:00 pm
Description: SEPTA’s trolley network is one of the largest streetcar systems in the United States, carrying nearly 100,000 passengers per day throughout the region. The fleet serving this system is nearly 40 years old and scheduled to be replaced with modern articulated light rail vehicles, which will provide ADA accessibility, more efficient service, and improved customer experience. Modernization will require a complex series of infrastructure modifications to prepare for the new vehicles. SEPTA staff will be providing conference attendees with a briefing of the Trolley Modernization program followed by a site visit to the 40th Street Portal, a key node for system operations.

12:30pm Networking lunch
  INTERACTIVE WORKSHOP SESSIONS
The workshop sessions offer a perfect platform for interaction, debate, and sharing of best practice. Following the moderators' introductory presentation, delegates will sit on tables of no more than 10 led by specialist facilitators and will discuss the challenges presented on their tables. Each table will then feed their conclusions back to the whole group, so you can take practical information back to the office to improve your business.
1:45pm Generating excess capacity and leveraging increased ridership
Rich Sampson, Membership Director, Community Transportation Association of America
2:45pm Networking lunch
    3:30pm    

Enhancing wireless connectivity
• Choosing a wireless system
• Generating ancillary revenue from wireless systems
• Monitoring equipment performance
Senior representative, SOLiD

4:30pm Networking drinks reception
  Day 2 -  Wednesday 24th October
8:00pm Registration
8:50pm Opening address
  Room 1
  C-level plenary: Transit as a driver of America’s economic growth
As cities expand and populations grow, transit has the potential to play a crucial role in urban growth: having seamless transportation links across and between cities can vastly impact regional economic growth. Technology is central to this; transit agencies need to ensure they are investing in the right cutting edge technology to provide a strong alternative to private cars and encourage riders to view public transit as the easiest, most convenient transportation solution. This session will bring together C-level executives from across the North American transit industry to discuss the role of transit in rapidly growing cities and the importance of investing in cutting-edge technology to ensure public transportation remains an integral part of 21st century urban life.
9:00am Opening keynote presentation: How can transit catalyze regional economic growth?
Jeffrey Knueppel, General Manager, SEPTA
9:15am Why invest in cutting-edge transit technology?
Luis Manuel Ramirez, Chief Executive Officer, MBTA
9:30am

Shifting Transit Gears Towards Smart City Initiatives and Increased Digital Interactions
Bill Ruch, Vice President / Portfolio Lead, U.S. Public Transit, Conduent

9:45am What does the future ecosystem look like for North American transit?
Mark Joseph
, Global Chief Commercial Officer, Transdev
10:00am Ask the Leaders: Your chance to interact with our C-level panel and pose your questions on our interactive Q&A system. Delegates can vote for their favourite questions and get unparalleled industry insight.

• As technology develops and new challenges arise, how should transit agencies innovate and adapt?
• What should transit agencies be investing in to improve reliability and safety?
• Will real change happen without government support and funding?
• How are schemes like Buy America impacting on transit growth?
• How will increased digitalization affect the future of transit?

Panelists:
Jeffrey Knueppel, General Manager, SEPTA
Luis Manuel Ramirez, Chief Executive Officer, MBTA
Mark Joseph, Global Chief Commercial Officer, Transdev
Catherine Rinaldi
, President, Metro-North Railroad

Bill Ruch, Vice President / Portfolio Lead, U.S. Public Transit, Conduent

10:30am Networking coffee break
  Room 1 Room 2
  Assets & Digitalization Ridership & Mobility
  EXTENDING ASSET LIFECYCLES
Transit agencies need to maintain their assets in a State of Good Repair; however, this needs to be done in as timely, cost-efficient and non-disruptive a manner as possible. Technology and data analysis allow transit agencies to do this by monitoring trends and predicting asset failures. This session will look at the process of switching to predictive maintenance, from data collection to workforce change management.

Moderator: Andy Maxymillian, President, GWTCA

CREATING EASY PASSENGER JOURNEYS
As urbanization creates strain on existing transport networks and new mobility players such as rideshare and automated vehicles rise to challenge existing transport models, transit agencies need to adapt to keep pace with change. This session will explore how transit agencies can work together to enable a seamless service across multiple modes of transport and thus achieve higher levels of customer satisfaction.

Moderator: Jim Baker, Chief Executive Officer, Xentrans Inc

11:00am Overcoming obstacles to managing a mongrel fleet
• How do you ensure compatibility across your fleet?
• Collecting data to track asset lifecycle stages
• Training workforces across multiple systems

Ernest Piper, Chief Mechanical Officer, Keolis Commuter Services
Redesigning a transit network to match customer demand
• Using big data to understand travel patterns
• Striking a balance between service effectiveness and service equity
• Diversifying service options and exploring new partnerships 
• Embracing new technologies

Grant Sparks, Planning Manager, Chatham Area Transit
11:15am Optimizing maintenance to increase uptime and availability
• An overview the Amtrak California preventative maintenance program
• Co-ordinating maintenance activities with operators’ timetables
• Prioritizing which assets to repair and spending money in the right places

Brian Tsukamoto, Chief, Rail Equipment Branch, Caltrans
Case study: Capitol Corridor’s trials around integrated travel
• E-ticketing and how it improves passenger journeys
• Learnings from trials: what does the future hold for integrated travel?
• Transparency and providing real time information

Robert Padgette, Managing Deputy Director, Capitol Corridors Joint Powers Authority

11:30am Failure analysis to sustain a state of good repair 
• Recognizing premature failures early, thus avoiding in-service failures
• How can you accurately project an asset’s end-of-life (EOL)?
• Utilizing asset history & failure analysis to schedule replacement prior to failure

Nathan Fuller, Director, Central Support, Rail Operations, DART
Optimizing technology to improve journeys at a small transit system
• Keeping within tight budgets and making the most of existing equipment
• CATA’s mobile ticketing pilot project
• Sharing data to improve customer information systems

Louwana Oliva, General Manager, Centre Area Transportation Authority
11:45am Case study: Better information management at WMATA
• Efficient and sustainable asset management strategies
• Utilizing all avaialble information related to tangible assets
• Ensuring understanding and efficiencies in operations, maintenance and fiscal responsibilities

Gregory Collins, Director of Transit Asset Management, WMATA

Case study: Are electric scooters the solution to the last mile problem?
• Results in Santa Monica
• Regulating use of scooters and ensuring user safety
• How quickly could electric scooters be adopted across other cities?

David Estrada, Chief Legal Officer, Bird

12:00am

Panel discussion: Achieving a State of Good Repair
• How can the costs of infrastructure maintenance be minimized?
• How is modern analytics technology impacting the way transit uses data?
• What can transit agencies do to increase safety?
• How do you plan maintenance for minimal disruption?

Panelists:
Ernest Piper, Chief Mechanical Officer, Keolis Commuter Services
Gregory Collins, Director of Transit Asset Management, WMATA
Nathan Fuller, 
Director, Central Support, Rail Operations, DART
David Varner, 
Director of Bus Maintenance, MTA Maryland

Panel discussion: Making transit seamless for riders
• Where should transit agencies invest in to increase customer satisfaction?
• How should transit agencies be collecting feedback and data from riders?
• What makes riders choose one mode of transportation over another?
• How can transit use better understanding of riders to improve service?

Panelists:
Grant Sparks, Planning Manager, Chatham Area Transit
Robert Padgette, Managing Deputy Director, Capitol Corridors Joint Powers Authority
David Estrada, Chief Legal Officer, Bird
Louwana Oliva, 
General Manager, Centre Area Transportation Authority
12:30am Networking lunch
  Room 1 Room 2
  Assets & Digitalization Ridership & Mobility
 

MAKING TRANSIT SAFER
Safety and security is an integral part of transit operations, equally in terms of employee wellbeing, operational safety, and public security. With accidents becoming increasingly prominent in the news, it is crucial for transit agencies to invest in technology to make their systems safer. This session will look at how to monitor safety across a transit system, what challenges transit needs to overcome, and the role technology should play in this.

Moderator: Alan Tilles, Partner, Shulman Rogers

INNOVATION IN ONBOARD TECHNOLOGY
Riders not only want to have a safe and reliable service, but also a comfortable, enjoyable onboard experience. It is becoming increasingly important to stay connected and work on the move: transit agencies need to invest in entertainment systems and Wi-Fi in order to prove this. Finally, riders want to stay informed of service changes, and providing real-time updates via apps and passenger information systems is crucial to this.

ModeratorJason Goldman, VP External Affairs and Stakeholder Engagement, ITS America

1:30am The anatomy of an NTSB accident investigation
• Understanding the ins and outs of an NTSB investigation
• How does the NTSB determine probable accident causes?
• Making recommendations to improve transit safety

David S. Bucher, Chief – Rail Division, NTSB
Uber's Intelligent Insights Assistant
Wouldn't it be amazing to have highly accurate forecasts, anomaly detection, experimentation and intelligent exploratory data analysis at a touch-of-a-button? The Specialists Data Science team at Uber builds scalable platforms and tools that are making this a reality, resulting in faster innovation cycles and more accurate insights.

Franziska Bell, Senior Data Science Manager, Uber
1:45pm Developing programs, policies and procedures for safety compliance
• Complying with legal regulations around safety
• Planning and directing Internal Safety Audits
• Enhancing organizational safety culture

Melissa Rolle-Scott, MDT Section Chief, Office of Safety & Security, Audit & Compliance, Miami-Dade Transit
Incorporating technological innovation into calls for tender
• The need to keep pace with a fast-changing technological landscape
• Working with suppliers to deliver innovation
• What technology needs to be incorporated into new buses?

Dyanne Sampson, VP Procurement, VIA Metropolitan Transit
2:00pm

Identifying and preventing risk
• Using data to predict and manage risks
• Identifying significant changes in data that point to damage
• Depolying vehicle-based and wayside detection systems

R. John Anderson
, Deputy General Counsel, Metra Commuter Rail

Maintaining a clear and transparent relationship with customers
• Overcoming challenges to provide real time passenger information
• Keeping communications transparent and descriptive
• Maintaining service information during harsh weather conditions

Ben Branham, Chief Communications Officer, PANYNJ
2:15pm How can transit develop a more proactive approach to physical security?
• Implementing stronger security practices at SCRRA
• How is technology transforming physical security practices?
• Working with federal agencies to target harden operations

Michael J Rock, Acting Director, System Safety and Security, SCRRA
Case study: Onboard technology and keeping passengers well informed
• Opportunities for cross-market collaboration with partners
• Creating content for infotainment systems
• Streamlining communications with customers

Karen Bakar, Principle Marketing Representative, Capitol Corridors Joint Powers Authority
2:30pm Building a successful Safety Certification Program
• Forming a cross functional team for System Safety
• Developing requirements from safety software
• Creating, tracking and managing hazards and threats

Bien Mai, System Safety & Assurance Manager, Sound Transit
Cristina Fonseca, Senior System Safety & Assurance Specialist, Sound Transit
Matthew Mitchell, Senior System Safety & Assurance Specialist, Sound Transit

Panel discussion: Understanding and meeting rider needs
• How can data improve understanding of passengers?
• Can better communication systems increase ridership?
• What do riders want from their onboard experience?
• Funding and generating ancilliary revenue

Panelists:
Ben Branham, Chief Communications Officer, PANYNJ
Dyanne Sampson, VP Procurement, VIA Metropolitan Transit
Shawna Russell, Executive Director, Pennsylvania Public Transportation Association
Karen Bakar, Principle Marketing Representative, Capitol Corridors Joint Powers Authority
Franziska Bell, Senior Data Science Manager, Uber
2:45pm

Panel discussion:  Increasing safety across a transit system
• What are the main threats to transit safety?
• Is increased technology and automation a threat or an opportunity?
• How can you best ensure the safety and welfare of employees?
• Why invest in advanced security systems?

Panelists:
David S. Bucher, Chief – Rail Division, NTSB
Melissa Rolle-Scott, MDT Section Chief, Office of Safety & Security, Audit & Compliance, Miami-Dade Transit
R. John Anderson, Deputy General Counsel, Metra Commuter Rail
Michael J Rock, Acting Director, System Safety and Security, SCRRA
Bien Mai, System Safety & Assurance Manager, Sound Transit

 
3:15pm Networking coffee break
3:45pm ROUNDTABLE DISCUSSIONS

The roundtable sessions promote niche and open discussion amongst delegates. The conference hall will be divided into zones, each themed around a different challenge. Delegates can choose which zone they would like to join and a moderator will lead the group in discussion of the topic.

Following the discussion, each table leader will feedback to the whole group their key conclusions from the session.
              TABLE 1
Enterprise risk & threat assessment
Alfredo Perez Jr. Principal, Perez Consulting

TABLE 2
Mission critical communications for transit
Steve Mazur, Director of Government Business Development, Digi
  TABLE 3
Ensuring the safety and security of wireless communications systems
Alan Tilles, Partner, Shulman Rogers
TABLE 4
Using social media to increase ridership
Sabrina Sussman, Manager Public Partnerships, Zipcar
5:00pm Networking drinks reception and end of day 1
  Day 3 - Thursday 25th October
8:30am Registration
  Room 1
  Alternative mobility models of the future
The public transportation landscape is rapidly evolving; new technological developments have the potential to completely transform the way people move from one place to another. While some developments are already in existence or at the point of launch, others are further away from commercial use in transit systems. This session will bring together presentations on potentially disruptive innovation which could revolutionize the transit industry, and will look at the logistical factors involved in bringing these projects to fruition.

Moderator: Jeff Davis, Senior Vice President Business Development, ITS America
9:30am Connected autonomous vehicles: how will transit be impacted?

David Pickeral, Entrepreneur and Strategic Advisor
9:45am Car tube – the urban transport mode of the future?
Lars Hesselgren, Director of Research and Senior Associate Partner, PLP Architecture
10:00am Panel discussion: What does the future hold for North American transit?

• How feasible are alternative modes of transportation?
• What infrastructure is needed for alternative mobility models to happen?
• Where should funding for radical transportation solutions come from?
• What should the role of the government be in creating policies around new modes of transport?

David Pickeral,
Entrepreneur and Strategic Advisor
Lars Hesselgren, Director of Research and Senior Associate Partner, PLP Architecture
10:30am

What challenges need to be overcome for transit networks to be safer?
Catherine Rinaldi, President, Metro-North Railroad

10:50am Networking coffee break
11:20am Interactive live poll: Disruptive technology in the transit sector
During this session, audience members will be able to vote on pre-selected questions through our interactive Q&A system and share their views with the rest of the room. Panelists will then discuss each question and the poll results in turn. This is a unique opportunity to get a sense of what your fellow transit executives think of how technology will disrupt and revolutionize North American transit.

• How will artificial intelligence and increasingly automated processes impact the transit ecosystem?
• What will mobility look like in 10 years’ time?
• Which technologies will disrupt transit in the immediate future?
• Are alternative mobility models an opportunity or a threat to the transit industry?

Moderator: Jeff Moore, VP of Industry Solutions and Alliances, Trapeze Group
 

Panelists:
Erik Johanson, Director of Innovation, SEPTA
Kimberly Williams, Chief Innovation Officer, METRO Houston
Michael Helta,
Chief Innovation Officer, Maryland Transit Administration
Ankush Karnik, Project Manager, Volanno

12:20pm Networking lunch
  Room 1 Room 2
  Assets & Digitalization Ridership & Mobility
 

UPGRADING DIGITAL INFRASTRUCTURE
Wireless connectivity is essential to drive signalling upgrades, increase safety and capacity, and improve the ease and comfort of journeys. However, deploying these systems brings with it a number of challenges and post-installation, they still need to be well maintained. This session will look at how transit agencies can effectively deliver seamless connectivity to improve both safety and service, as well as the challenges and opportunities of digital signalling systems.

Moderator: Alan Tilles, Partner, Shulman Rogers

THE FUTURE URBAN LANDSCAPE
Transportation is an integral part of a smart city: reducing the number of private cars and building smarter mass transit systems is essential to having a more connected urban landscape. This session will look at mobility as part of a smart city, from building environmentally friendly and sustainable transport systems to the role automated vehicles will play in the future.

Moderator: Jason Goldman, Vice President for External Affairs and Stakeholder Engagement, ITS America
1:20pm Leading a workforce through a smooth technological transition
• The challenges of training staff in new systems
• Integrating communications between young and old employees
• How can managing the human element effectively lead to successful implementation of new technology?

Michael M. Arrow, Assistant GM for Maintenance & Technology, CT Transit
Zero emission and environmentally friendly transport
• The importance of reducing transit’s carbon footprint
• Funding electric vehicle infrastructure and managing fleet transitions
• The impact of electric vehicles on ridership growth

Lauren Skiver, Chief Executive Officer, SunLine Transit Agency
1:35pm Case study: Building real-time passenger information systems
• Upgrading IT network infrastructure to allow real-time information
• Onboard infotainment and generating advertising revenue
• Overcoming obstacles to ensure passenger information is accurate

Doug Anderson, Senior Director, Information Technology, LA Metro
Ensuring the sustainability of urban mobility
• Growing urban populations and the expected future transport needs of cities
• Reducing car culture and supporting growth of all transit modes
• Improving reliability and connectivity of public transport

Richard Montanez, Deputy Streets Commissioner for Transportation, City of Philadelphia
1:50pm Case study: Migrating to a higher frequency radio system: benefits for safety and customer service
• Replacing the existing 480 MHz radio system with a new 700 MHz radio system
• Interoperability with emergency frequencies and connecting with first responders
• new cabling to allow cellular service in the tunnels and at stations
• Complex logistics and planning associated with the project

Allen Wonder, Project Manager - Radio & Cellular Infrastructure Replacement Project, WMATA
Phases of automation: how long before transit sees fully driverless vehicles?
• Safety first: building connected autonomous vehicle infrastructure
• Developing and testing vehicle AI systems
• Testing autonomous vehicles in a closed campus environment
Joseph Holmes, Director of Sales, Easymile
2:05pm Leveraging connectivity to improve rider experience
• Providing Wi-Fi and cellular connectivity in underground stations
• Using GIS data to build a picture of traffic patterns and improve information
• Enhanced electronic signage: how do you commercialize this?

Torrey Kirby, Chief Information Officer, MARTA
Case study: Creating guidelines for transit urban design
• Complete communities: improving neighbourhoods to ensure access to quality services and amenities
• How can technology support transit urban design?
• Building city resilience to ensure sustainability

Brandie Lockett, Director of Urban Design, METRO Houston
2:20pm A study on LTE-R network utilization for a test line in Korea
• How can LTE-R improve train-train and train-ground communications?
• Enabling mission-critical communications
• Ensuring interoperability with other communications networks

Yongsoo Song, Senior Researcher, Korea Railroad Research Institute
Panel discussion:
The evolution of urban infrastructure
• How should transit agencies adapt to enable Smart Cities?
• How can transit agencies work with local government to fight car culture?
• When will electric vehicles be fully deployed across North American cities?
• What does ‘smart’ transportation infrastructure look like?

Panelists:
Lauren Skiver, Chief Executive Officer, SunLine Transit Agency
Richard Montanez, Deputy Streets Commissioner for Transportation, City of Philadelphia
Joseph Holmes, Director of Sales, Easymile
Sabrina Sussman, Manager Public Partnerships, Zipcar
Corey Ershow, Transportation Policy Manager, Lyft
Brandie Lockett, Director of Urban Design, METRO Houston
2:35pm Signalling maintenance: coping with environmental, labor and funding issues
• Post-deployment: how to ensure signalling systems are well maintained
• Keeping down the costs of maintenance
• Using data to ensure ongoing safety and reliability of signalling systems

Vernon Hartsock, Chief Engineering Officer, Maryland Transit Administration
 
2:50pm Visualizing data from multiple sources
• Challenges of using data effectively
• Bringing together information spread across many systems, offices and departments
• How does better use of data improve track maintenance for the better?

Will Rothery, Track Specialist, Network Rail
 
3:05pm Panel discussion: How will increased connectivity benefit transit operations?
• What are the main challenges in accustomising staff to new systems?
• Will increased levels of automation benefit the transit industry?
• How can transit take advantage of improved communications networks?
• How can GIS and GPS make transit operations smoother?

Panelists:
Vernon Hartsock, Chief Engineering Officer, Maryland Transit Administration
Michael M. Arrow,
Assistant GM for Maintenance & Technology, CT Transit
Doug Anderson,
Senior Director, Information Technology, LA Metro
Torrey Kirby,
Chief Information Officer, MARTA
Yongsoo Song,
Senior Researcher, Korea Railroad Research Institute
Will Rothery,
Track Specialist, Network Rail
Joseph Mullin,
CTO, Insite Wireless
Allen Wonder,
Project Manager - Radio & Cellular Infrastructure Replacement Project, WMATA
 
3:35 End of SmartTransit 2018
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