THE 2018 AGENDA

Day 1 - Tuesday 23rd October
8:00 Registration
9:00 Delegates meet in foyer for site visits
  Site Visits
  Begin your stay in Philadelphia by visiting key transportation sites in Philadelphia thanks to support from SEPTA. Leaving the hotel at 09:30, you will have the opportunity to meet your fellow delegates and check out network developments first hand with our unique site visits.
12:30 Networking lunch
  INTERACTIVE WORKSHOP SESSIONS
The workshop sessions offer a perfect platform for interaction, debate, and sharing of best practice. Following the moderators' introductory presentation, delegates will sit on tables of no more than 10 led by specialist facilitators and will discuss the challenges presented on their tables. Each table will then feed their conclusions back to the whole group, so you can take practical information back to the office to improve your business.
13:45 Rapid deployment technology: ensuring projects are kept to schedule
• What technology is available to speed up projects?
• Using rapid deployment technology in transit infrastructure projects
• Ensuring project times and budgets are kept to a minimum
Optimizing fleet management
• Which data should you be collecting from your fleets?
• Developing a strategy to deal with unique vehicle requirements
• When should you replace vehicles?
14:45 Networking lunch
  Testing PTC interoperability
• How to go beyond depot level testing
• Using simulation to speed up the testing process
• Planning and compatibility across regional rail networks
Building passenger infotainment systems
• Designing and developing onboard portals
• Generating ancillary revenue from passenger infotainment
• Monitoring equipment performance
16:30 Networking drinks reception
Day 2 -  Wednesday 24th October
8:00 Registration
9:00 Opening address
  Room 1
  C-level plenary: Transit as a driver of America’s economic growth
As cities expand and populations grow, transit has the potential to play a crucial role in urban growth: having seamless transportation links across and between cities can vastly impact regional economic growth. Technology is central to this; transit agencies need to ensure they are investing in the right cutting edge technology to provide a strong alternative to private cars and encourage riders to view public transit as the easiest, most convenient transportation solution. This session will bring together C-level executives from across the North American transit industry to discuss the role of transit in rapidly growing cities and the importance of investing in cutting-edge technology to ensure public transportation remains an integral part of 21st century urban life.
9:10 Opening keynote presentation: How can transit catalyze regional economic growth?
Jeffrey Knueppel, General Manager, SEPTA
9:25 Why invest in cutting-edge transit technology?
Luis Manuel Ramirez, Chief Executive Officer, MBTA
9:40 What challenges need to be overcome for transit networks to be safer?
Catherine Rinaldi, President, Metro-North Railroad
9:55 What does the future ecosystem look like for North American transit?
Mark Joseph
, Global Chief Commercial Officer, Transdev
10:10 Investing in the expansion of urban transport
10:25 Ask the Leaders: Your chance to interact with our C-level panel and pose your questions on our interactive Q&A system. Delegates can vote for their favourite questions and get unparalleled industry insight.

• As technology develops and new challenges arise, how should transit agencies innovate and adapt?
• What should transit agencies be investing in to improve reliability and safety?
• Will real change happen without government support and funding?
• How are schemes like Buy America impacting on transit growth?
• How will increased digitalization affect the future of transit?

Panelists:
Jeffrey Knueppel, General Manager, SEPTA
Luis Manuel Ramirez, Chief Executive Officer, MBTA
Catherine Rinaldi, President, Metro-North Railroad
Mark Joseph, Global Chief Commercial Officer, Transdev
10:55 Networking coffee break
  Room 1 Room 2
  Assets & Digitalisation Ridership & Mobility
11:40 EXTENDING ASSET LIFECYCLES
Transit agencies need to maintain their assets in a State of Good Repair; however, this needs to be done in as timely, cost-efficient and non-disruptive a manner as possible. Technology and data analysis allow transit agencies to do this by monitoring trends and predicting asset failures. This session will look at the process of switching to predictive maintenance, from data collection to workforce change management.
CREATING EASY PASSENGER JOURNEYS
As urbanization creates strain on existing transport networks and new mobility players such as rideshare and automated vehicles rise to challenge existing transport models, transit agencies need to adapt to keep pace with change. This session will explore how transit agencies can work together to enable a seamless service across multiple modes of transport and thus achieve higher levels of customer satisfaction.
11:55 Telematics systems: which data is most important?
• What types of information can be gathered from telematics systems?
• Choosing which data to collect from assets
• Calculating when telematics data should trigger maintenance projects
Reinventing customer communications at PANYNJ
• Overcoming challenges to provide real time passenger information
• Keeping communications transparent and descriptive
• Maintaining service information during harsh weather conditions

Ben Branham, Chief Communications Officer, PANYNJ
12:10 Analysing Big Data
• How can mathematical modelling techniques help understand Big Data?
• Techniques for analysing Big Data
• Using data to prioritize repairs

Dan Guna, Chief Information Officer, Toronto Transit Commission
Developing advanced and intermodal ticketing systems
• Building a ticketing system across multiple agencies and transit modes
• Ticketing models: the advantages of account-based ticketing
• Ensuring smooth transitions from old to new ticketing systems

12:25 Overcoming obstacles to managing a mongrel fleet
• How do you ensure compatibility across your fleet?
• Collecting data to track asset lifecycle stages
• Training workforces across multiple systems

Ernest Piper, Chief Mechanical Officer, Keolis Commuter Services
Case study: Capitol Corridor’s trials around integrated travel
• E-ticketing and how it improves passenger journeys
• Learnings from trials: what does the future hold for integrated travel?
• Transparency and providing real time information

David Kutrosky, Managing Director, Capitol Corridors Joint Powers Authority
12:40 The anatomy of an NTSB accident investigation
• Understanding the ins and outs of an NTSB investigation
• How does the NTSB determine probable accident causes?
• Making recommendations to improve transit safety

David S. Bucher, Chief – Rail Division, NTSB
Meet Michelangelo: Uber’s machine learning platform
• How can machine learning create seamless transit links?
• Using artificial intelligence to predict human behaviour
• How can mathematical modelling support transit planning?

Franziska Bell, Senior Data Science Manager, Uber
12:55 Case study: Better information management at WMATA
• Efficient and sustainable asset management strategies
• Utilizing all avaialble information related to tangible assets
• Ensuring understanding and efficiencies in operations, maintenance and fiscal responsibilities

Gregory Collins, Director of Transit Asset Management, WMATA
Redesigning a Transit Network to Match Customer Demand
• Using big data to understand travel patterns
• Striking a balance between service effectiveness and service equity
• Diversifying service options and exploring new partnerships
• Embracing new technologies

Curtis Koleber, Chief Executive Officer, Chatham Area Transit
12:55 Panel discussion: Achieving a State of Good Repair
• How can the costs of infrastructure maintenance be minimized?
• How is modern analytics technology impacting the way transit uses data?
• What can transit agencies do to increase safety?
• How do you plan maintenance for minimal disruption?

Panelists:
Dan Guna, Chief Information Officer, Toronto Transit Commission
Ernest Piper, Chief Mechanical Officer, Keolis Commuter Services
David S. Bucher, Chief – Rail Division, NTSB
Gregory Collins, Director of Transit Asset Management, WMATA
Panel discussion: Making transit seamless for riders
• Where should transit agencies invest in to increase customer satisfaction?
• How should transit agencies be collecting feedback and data from riders?
• What makes riders choose one mode of transportation over another?
• How can transit use better understanding of riders to improve service?

Panelists:
Curtis Koleber, Chief Executive Officer, Chatham Area Transit
David Kutrosky, Managing Director, Capitol Corridors Joint Powers Authority
Ben Branham, Chief Communications Officer, PANYNJ
Franziska Bell, Senior Data Science Manager, Uber
13:25 Networking lunch
  Room 1 Room 2
  Assets & Digitalisation Ridership and Mobility
14:25 INSTALLING WIRELESS INFRASTRUCTURE
Increasing the quality of transit communications systems brings with it a number of benefits, in terms of both improving rider experience and streamlining operations. However, deploying these systems brings with it a number of challenges and post-installation, networks still need to be kept secure. This session will look at how transit agencies can effectively deliver seamless connectivity to improve both safety and service.

Moderator: Alan Tilles, Partner, Shulman Rogers
CONNECTED VEHICLES AND ONBOARD TECHNOLOGY
Riders not only want to have a safe and reliable service, but also a comfortable, enjoyable onboard experience. It is becoming increasingly important to stay connected and work on the move: transit agencies need to invest in entertainment systems and Wi-Fi in order to prove this. Finally, riders want to stay informed of service changes, and providing real-time updates via apps and passenger information systems is crucial to this.
14:25 Fleet management: investing in smarter transit vehicles
• What opportunities are opened by the Internet of Things?
• Retrofitting technology on existing vehicles
• How can smarter vehicles contribute to reliability, performance and safety?


Incorporating technological innovation into calls for tender
• The need to keep pace with a fast-changing technological landscape
• Working with suppliers to deliver innovation
• What technology needs to be incorporated into new buses?

Dyanne Sampson, VP Procurement, VIA Metropolitan Transit
14:40 FirstNet: the impact of a shared interoperable communications network
• Testing and validation: ensuring FirstNet’s safety
• What opportunities are opened by greater bandwidth?
• What level of involvement will transit agencies have with FirstNet?


Using technology to enhance customer experience
• Opportunities for cross-market collaboration with partners
• Creating content for infotainment systems
• Streamlining communications with customers

Karen Bakar, Principle Marketing Representative, Capitol Corridors Joint Powers Authority
14:55

Delivering full 5G coverage across a transit network
• Methods of providing mobile coverage in tunnels
• Stations: challenges of mobile coverage in a dense environment
• Who ought to pay for Wi-Fi and mobile networks?

Passenger Wi-Fi: monetization and reducing costs
• How long before passenger Wi-Fi sees a return on investment?
• Options for funding passenger Wi-Fi
• Monetizing Wi-Fi: building relationships with advertising companies
15:10 How can GIS make transit more efficient?
• Transit Signal Priority: ensuring transit has right of way
• Improving predictions of when transit is expected
• Combining GIS and communications to alert riders to service changes


Case study: Building real-time passenger information systems
• Upgrading IT network infrastructure to allow real-time information
• Onboard infotainment and generating advertising revenue
• Overcoming obstacles to ensure passenger information is accurate

Doug Anderson, Senior Director, Information Technology, LA Metro
15:25 Ensuring safety and security of communications networks
• Overcoming obstacles in order to protect central LAN networks
• Ensuring cyber security solutions do not impact user friendliness
• Staff training to ensure maximum system safety
CCTV and video analytics: keeping passengers safe
• The capabilities and uses of video analytics
• Reducing workload on security and management staff
• Capturing the full value of CCTV data
15:40 Panel discussion: Investing in advanced communications systems
• What benefits do 5G networks bring to the transit industry?
• How can transit take advantage of improved communications networks?
• What basic security standards are needed to protect devices across a network?
• How can GIS and GPS make transit operations smoother?


Panel discussion: Smarter onboard technology
• What is the business case for investing in onboard technology?
• How do you ensure the security and safety of your passengers?
• Who ought to pay for passenger infotainment systems?
• Why provide riders with free Wi-Fi?

Panelists:
Dyanne Sampson, VP Procurement, VIA Metropolitan Transit
Doug Anderson, Senior Director, Information Technology, LA Metro
Karen Bakar, Principle Marketing Representative, Capitol Corridors Joint Powers Authority
16:10 Networking coffee break
16:45 ROUNDTABLE DISCUSSIONS
These self-selecting sessions will bring audience members together from across the transit industry to work together towards a solution to the challenges they are facing.

Audience members will choose the roundtable they are most interested in and join in the discussion. After 30 minutes the roundtables will end and delegates will have the opportunity move on to the next roundtable of choice and start a new conversation. Over the course of 2 hours, delegates will have the opportunity to participate in 3 separate roundtables and meet a host of new contacts.
  TABLE 1
Evaluating data transmission systems
TABLE 2
Creating intermodal ticketing systems across your network
  TABLE 3
Choosing the right signalling system for your transit network
TABLE 4
Building infrastructure to support the transition to electric vehicles
  TABLE 5
What data should you be collecting?
TABLE 6
How can technology make your workforce more efficient?
  TABLE 7
Ensuring the safety and security of wireless communications systems
Alan Tilles, Partner, Shulman Rogers
TABLE 8
Using social media to increase ridership
18:00 Networking drinks reception and end of day 1
Day 3 - Thursday 25th October
  Room 1
  Alternative mobility models of the future
The public transportation landscape is rapidly evolving; new technological developments have the potential to completely transform the way people move from one place to another. While some developments are already in existence or at the point of launch, others are further away from commercial use in transit systems. This session will bring together presentations on potentially disruptive innovation which could revolutionize the transit industry, and will look at the logistical factors involved in bringing these projects to fruition.
9:30 Connected autonomous vehicles: how will transit be impacted?
David Pickeral, Entrepreneur and Strategic Advisor
9:45 Car tube – the urban transport mode of the future?
Lars Hesselgren, Director of Research and Senior Associate Partner, PLP Architecture
10:00 Autonomous pods: are bus-trains the solution to the first and last mile problem?
Senior representative, Next Future Transportation
10:15 Will self-driving cars take over urban transit?
John Krafcik, CEO, Waymo
10:30 Panel discussion: What does the future hold for North American transit?
• How feasible are alternative modes of transportation?
• What infrastructure is needed for alternative mobility models to happen?
• Where should funding for radical transportation solutions come from?
• What should the role of the government be in creating policies around new modes of transport?

David Pickeral, Entrepreneur and Strategic Advisor
Senior representative, Next Future Transportation
Lars Hesselgren, Director of Research and Senior Associate Partner, PLP Architecture
John Krafcik, CEO, Waymo
11:00 Networking coffee break
11:45 Interactive live poll: Disruptive technology in the transit sector
During this session, audience members will be able to vote on pre-selected questions through our interactive Q&A system and share their views with the rest of the room. Panelists will then discuss each question and the poll results in turn. This is a unique opportunity to get a sense of what your fellow transit executives think of how technology will disrupt and revolutionize North American transit.

• How will artificial intelligence and increasingly automated processes impact the transit ecosystem?
• What will mobility look like in 10 years’ time?
• Which technologies will disrupt transit in the immediate future?
• Are alternative mobility models an opportunity or a threat to the transit industry?
  Panelists:
Erik Johanson, Director of Innovation, SEPTA
Kimberly Williams, Chief Innovation Officer, METRO Houston
12:45 Networking lunch
  Room 1 Room 2
  DEPLOYING ADVANCED SIGNALLING SYSTEMS
Signalling systems such as PTC and CBTC can reduce costs, improve efficiency and enhance reliability. With the deadline for PTC installation fast approaching, metros and railroads need to work together to overcome interoperability issues and to discuss how best to maintain signalling systems post-deployment. This session will look at the challenges and opportunities of digital signalling systems.

Moderator: Alan Tilles, Partner, Shulman Rogers
SMART CITIES AND THE FUTURE URBAN LANDSCAPE
Transportation is an integral part of a smart city: reducing the number of private cars and building smarter mass transit systems is essential to having a more connected urban landscape. This session will look at mobility as part of a smart city, from building environmentally friendly and sustainable transport systems to the role automated vehicles will play in the future.
13:45 PTC project management: staying on track to meet the deadline
• What progress has rail made to deploy PTC?
• Developing a recovery plan to ensure the PTC deadline is met
• Working with stakeholders, contractors and other railroads on project delivery
Approaches to zero emission and sustainable transport
• The importance of reducing transit’s carbon footprint
• Funding electric vehicle infrastructure and managing fleet transitions
• The impact of electric vehicles on ridership growth

Lauren Skiver, Chief Executive Officer, SunLine Transit Agency
14:00 Testing signalling system interoperability
• Why is signalling interoperability such a major challenge?
• How to conduct tests on signalling systems outside of a depot
• The challenges of handling mixed traffic

Sustainable approaches to urban mobility
• Growing urban populations and the expected future transport needs of cities
• Reducing car culture and supporting growth of all transit modes
• Improving reliability and connectivity of public transport

Richard Montanez, Deputy Streets Commissioner for Transportation, City of Philadelphia
14:15 Enhanced CBTC systems for more complex rail environments
• How is CBTC evolving?
• CBTC for urban rail: grade crossings and traffic interaction
• Combining CBTC with legacy signalling systems

Robert Gomez, Chief Signalling Engineer, NYCT
Case study: Creating guidelines for transit urban design
• Complete communities: improving neighbourhoods to ensure access to quality services and amenities
• How can technology support transit urban design?
• Building city resilience to ensure sustainability

Brandie Lockett, Director of Urban Design, METRO Houston
14:30 Signalling maintenance: coping with environmental, labor and funding issues
• Post-deployment: how to ensure signalling systems are well maintained
• Keeping down the costs of maintenance
• Using data to ensure ongoing safety and reliability of signalling systems

Vernon Hartsock, Chief Engineering Officer, Maryland Transit Administration
Case study: Transit-oriented Downtown 3.0
• Steering San Jose toward a dynamic, accessible, and sustainable future
• Planning for additional business and 400,000 new residents
• Working with Google and public agencies to transform Downtown San Jose

John Ristow, Deputy Director, Planning and Project Delivery, City of San Jose
14:45 Change management: using technology to train staff in new systems
• Challenges of training staff in new technology and systems
• Reducing costs and streamlining training processes
• Managing workforces to ensure smooth technological transitions
Phases of automation: how long before transit sees fully driverless vehicles?
• Safety first: building connected autonomous vehicle infrastructure
• Developing and testing vehicle AI systems
• Testing autonomous vehicles in a closed campus environment
15:00 Panel discussion: Transitioning to new signalling systems
• What are the main challenges in accustomising staff to new systems?
• Will increased levels of automation benefit the transit industry?
• Post deployment, what additional benefits will PTC bring?
• How do you choose which signalling system is right for your network?

Panelists:
Vernon Hartsock, Chief Engineering Officer, Maryland Transit Administration
Panel discussion: The evolution of urban infrastructure
• How should transit agencies adapt to enable Smart Cities?
• How can transit agencies work with local government to fight car culture?
• When will electric vehicles be fully deployed across North American cities?
• What does ‘smart’ transportation infrastructure look like?

Panelists:
Lauren Skiver, Chief Executive Officer, SunLine Transit Agency
Brandie Lockett, Director of Urban Design, METRO Houston
John Ristow, Deputy Director, Planning and Project Delivery, City of San Jose
Richard Montanez, Deputy Streets Commissioner for Transportation, City of Philadelphia
Sabrina Sussman, Manager Public Partnerships, Zipcar
Corey Ershow, Transportation Policy Manager, Lyft
15:30 End of SmartTransit 2018
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