THE AGENDA

  DAY ONE
8.00 am REGISTRATION OPEN
9.00 am Welcome address.
 

C-Level plenary session: Transit as the driver of local and national development.

As ageing transportation infrastructure reaches the limits of capacity, investment in safe, reliable, and connected transit networks is essential to delivering economic prosperity for American communities. Technology is key to delivering the required growth cost-effectively. This session will bring together leading government and agency representatives to discuss the future of North American passenger transportation.

  • The importance of transit to local and national economic growth.
  • Securing funding for infrastructure development.
  • Technology strategy from a top-down perspective.
  • Maintaining and increasing ridership growth.

Moderator: Dan Ronan,Vice President of Strategic Communications, ITS America

9.15 am

Host agency keynote address: Restructuring Maryland’s transit system to efficiently get people where they need to go.

Kevin Quinn, Chief Executive Officer, MTA Maryland
9.30 am

Expanding the transit system to meet the future mobility needs of LA County.

Phillip A. Washington, Chief Executive Officer, LA Metro
9.45 am

How can technology deliver efficiencies and improve capacity across the transit network?

Todd Landry, VP Product & Market Strategy, JMA Wireless
10.00 am

How can technology deliver a better service for customers?

Mark L. Joseph, Global Chief Development Officer, Transdev Group
10.15 am

Alternative funding models: delivering on new projects while relying less on fare revenue and federal funding.

John Lewis, Chief Executive Officer, Charlotte Area Transit System
10.30 am

Ask the Leaders:

Your chance to interact with our C-level panel and pose your questions on our interactive Q&A system. Delegates can vote for their favourite questions and get unparalleled industry insight.                 

  • Kevin Quinn, Chief Executive Officer, MTA Maryland
  • Phillip A. Washington, Chief Executive Officer, LA Metro
  • Mark L. Joseph, Global Chief Development Officer, Transdev Group
  • John Lewis, Chief Executive Officer, Charlotte Area Transit System
  • Todd Landry, VP Product & Market Strategy, JMA Wireless
11.00 am  NETWORKING COFFEE BREAK
  DATA & ASSET MANAGEMENT SIGNALLING, COMMUNICATIONS, & SAFETY RIDERSHIP & MOBILITY
 

Using data to attain a State of Good Repair.

The MAP-21 Act defines the minimum requirements for transit asset management. This session will explore how agencies can establish a robust reporting process and the data collection infrastructure to meet these requirements, and will look at ways of using data to go beyond minimum requirements to develop proactive and predictive maintenance strategies.

  • The Big Data challenge: bringing together and acting on data from multiple sources
  • Gaining the best ROI by balancing Big Data solutions with traditional maintenance techniques
  • Level of consequence: prioritizing bigger asset classes to reduce mission critical failure.

Moderator: Dan Ronan, Vice President of Strategic Communications, ITS America

Wireless infrastructure for operations and passenger experience.

Wireless networks form the backbone of digitized infrastructure, and are essential to creating a reliable and safe network. This session will look at how systems communications systems enable real time data transfer for improved asset monitoring, security, and onboard passenger Wi-Fi.

  • Project management to deliver telecoms upgrades on time and under budget.
  • Exploring additional functionalities of mission critical networks.
  • Preparing for the future capabilities of wireless networks such as 5G.
  • Consolidating onboard technology to deliver cost efficiencies.

Moderator: Alan Tilles, Partner, Shulman and Rogers

Developing the passenger relationship.

Changing passenger expectations mean that digital channels and mobile devices are taking over as the main means of interacting with the customer, and agencies are under pressure to provide a more personalized service. This session will examine how customer data can be used to increase loyalty, improve rider satisfaction and reduce budgetary pressures by delivering new revenue streams.

  • How should different channels be approached in passenger interactions?
  • Data mining: what are the challenges of aggregating passenger data from all channels to create actionable insights?
  • How can agencies work with local businesses to generate revenue and improve passenger experience?
  • Where is the line between interactions which improve the journey experience and those which are intrusive?

Moderator: Tim Frisbie, Communications and Policy Director, Shared Use Mobility Center

11.30 am

The potential of predictive maintenance for improving uptime and reliability.

David Varner, Director of Bus Maintenance, MTA Maryland

Strengthening digital infrastructure as the basis for smarter, more efficient and effective operations.

Abraham Kololli, Deputy Chief Information Systems, Utah Transit

Leveraging passenger data to increase non-farebox revenues.

Ryan Nawrocki, Senior Director, Communications and Marketing, MTA Maryland

11.45 am

Case study: Downtown Minneapolis light rail shutdown – bringing infrastructure up to a State of Good Repair.

Mark Fuhrmann, Deputy General Manager, Metro Transit, Minneapolis

Fast and reliable Wi-Fi as an essential passenger requirement.

Thomas McCarthy, Director of Network Operations, Transit Wireless

Converting cash customers to smart fare options via multi-channel media campaigns

Tim Healy, Marketing & Creative Services Director, Sound Transit

12.00 pm

Case study: Presenting the results of the SafeTrack predictive maintenance program

Laura Mason, Special Track Work Director, WMATA

The challenge of meeting the federal PTC mandate: bringing together hardware, software, and back office elements

Suhair Al Khatib, Deputy Administrator & Chief Planning, Programming and Engineering Officer, MTA Maryland

Use of advertising to drive public opinion on transit infrastructure projects.

Jawauna Greene, Director of Advertising and Marketing, WMATA

12.15 pm

Panel Discussion: Overcoming the barriers to better use of data.

  • Brett Koenig, Industry Solutions Consultant - EAM, Trapeze
  • David Varner, Director of Bus Maintenance, MTA Maryland
  • Laura Mason, Special Track Work Director, WMATA
  • Mark Fuhrmann, Deputy General Manager, Metro Transit, Minneapolis

Panel Discussion: What new capabilities can be unlocked by greater bandwidth?


  • Abraham Kololli, Deputy Chief Information Systems, Utah Transit
  • Thomas McCarthy, Director of Network Operations, Transit Wireless
  • Suhair Al Khatib, Deputy Administrator & Chief Planning, Programming and Engineering Officer, MTA Maryland

Social media as a vital tool for customer service, crisis communications, and targeted marketing campaigns.

Karen Bakar, Marketing and  Communications Principal, Capitol Corridors Joint Powers Authority

12.45 pm

Panel Discussion: Improving uptake of public transit: what do customers want?

  • Karen Bakar, Marketing and  Communications Principal, Capitol Corridors Joint Powers Authority
  • Jawauna Greene, Director of Advertising and Marketing, WMATA
  • Ryan Nawrocki, Senior Director, Communications and Marketing, MTA Maryland
  • Tim Healy, Marketing & Creative Services Director, Sound Transit
1.15 pm NETWORKING LUNCH
2.30 pm

Intimate Workshops:

The workshop sessions offer a perfect platform for interaction, debate and best practice sharing. Led by specialist facilitators, delegates will sit on tables of no more than 10 delegates and following the moderators' introductory presentation, will discuss on their tables, the challenges presented. Each table will then feedback to the whole group their conclusions, so you can take practical information back to the office to improve your business!

Moving beyond SGR using systems engineering to transform rail and transit delivery and operations.

Jeremy Shaffer, VP, Rail Solutions, Bentley Systems

Travis Ritter, Business Development Manager, Bentley Systems

The connected generation: what new offerings are needed to meet the expectations of millenials?

Shane Hague, Director of Business Development , North America, SOLiD

Using ridership data to build passenger loyalty.

Paola Realpozo, Director, LILEE Systems

 

3.30 pm NETWORKING COFFEE BREAK
4.15 pm

Interactive Roundtables:

The roundtable sessions promote niche and open discussion amongst delegates. Each table in the conference room will have a separate topic area. Delegates sit on the table with the topic area they wish to discuss. Each table leader will lead an hour of discussion on this topic with fellow table members, providing a perfect networking and learning opportunity.

Following the discussion, each table leader will feedback to the whole group, their key conclusions from the session.

The value of connectivity for providing better passenger experience for the connected journey

Quincy Dan, Director, Strategic Business Development, ViaSat

Real-time data applications of wireless broadband.

David Sumi, SVP Marketing and Product Management, Proxim Wireless

 

5.30 pm NETWOKING DRINKS RECEPTION
 
 
DAY TWO
8.00 am REGISTRATION OPEN
9.00 am Welcome address.
 

Strategies for innovation, technology, and data:

As new technology becomes available and integral to transit operations across maintenance, signalling, route-management, ticketing, and passenger experience, transit agencies must develop a top-down strategy to deliver the best business processes around technology and maximize ROI. This session will bring together technology leaders to discuss:

  • Where does innovation come from in the transit sector?
  • Tackling the issues of succession planning, an ageing workforce, and technology training.
  • Getting buy-in from senior management for investment in new technologies.
  • Planning for future technological innovations and disruptive trends.

Moderator: Dan Ronan, Vice President of Strategic Communications, ITS America

9.05 am

Developing an innovative and tech-savvy culture.

Steve Young, Vice President of Information Technology, Via Metropolitan Transit
9.20 am

The future of smart transportation.

Paola Realpozo, Director, Lilee System
9.35 am

Case study:Easymile’s autonomous vehicle journey.

Lauren Isaac, Director of Business Initiatives, Easymile
9.50 am

The potential of autonomous vehicles to disrupt passenger transportation.

Richard Bishop, Automated and intelligent vehicles expert and Principle, Richard Bishop Consulting
10.05 am

Panel Discussion: What will transit look like in 10 years’ time?

  • Steve Young, Vice President of Information Technology, Via Metropolitan Transit
  • Lauren Isaac, Director of Business Initiatives, Easymile
  • Richard Bishop, Automated and intelligent vehicles expert and Principle, Richard Bishop Consulting
  • Paola Realpozo, Director, Lilee Systems
10.35 am NETWORKING COFFEE BREAK
11.20 am 

Intimate Workshops:

The workshop sessions offer a perfect platform for interaction, debate and best practice sharing. Led by specialist facilitators, delegates will sit on tables of no more than 10 delegates and following the moderators' introductory presentation, will discuss on their tables, the challenges presented. Each table will then feedback to the whole group their conclusions, so you can take practical information back to the office to improve your business!

Trackside communications networks.

Todd Landry, VP Product and Market Strategy, JMA Wireless

 

12.20 pm NETWORKING LUNCH
 

Smart assets: opportunities and challenges of the Internet of Things.

Digitized assets, operations, and passenger management systems opens up transit agencies to new opportunities as well as new  threats and challenges. With the Internet of Things it is no longer enough to secure your servers; operators need to secure all digital devices across the network. This session will explore the standards, processes, and technology needed to survive in a digitized world.

  • Overcoming challenges with legacy technology and future proofing for new technological developments.
  • Integrating onboard technology.
  • Networks and hardware: achieving interoperability.
  • How does digitzation make transit systems vulnerable?

Moderator: Dan Ronan, Vice President of Strategy and Communications, ITS America

Signalling & train control: increasing capacity safely.

Building new infrastructure is costly and time consuming, so transit agencies must consider how to get the most out of existing networks. The introduction of advanced signalling systems such as PTC and CBTC remains a powerful tool for reducing headways and getting more from the network while reducing the risk of derailments and signalling faults.

  • Best practice project and budget management.
  • Post-deployment support: working with suppliers for continued safe operations
  • Interoperability and corridor management.
  • What are the options for smaller agencies without access to big budgets?

Moderator: Alan Tilles, Partner, Shulman Rogers

Mobility & partnerships: Getting passengers from A to B seamlessly.

Transit agencies are waking up to a world where passengers are mode agnostic, and will use the best route available to get from A2B. New modes of transportation such as rideshare are a disruptive force, and the transit sector needs to adapt to keep people out of cars and deliver more sustainable alternatives. This session will look at ways of improving mobility, from smart ticketing solutions to partnerships with other agencies and alternative modes of transportation.

  • How do innovations in fare collection improve intermodality and seamlessness?
  • What technological infrastructure is needed to ensure true mobility?
  • Overcoming the challenge of the first and last mile, especially in suburban and rural areas.
  • How can transit agencies ensure they continue to serve poorer communities, people with disabilties, the unbanked, and those without smartphones?

Moderator: Tim Frisbie, Communications and Policy Director, Shared Use Mobility Center

1.20 pm

Connected vehicles and the smart city: improving traffic flow.

Abed Abukar, Director of Intelligent Transportation Systems, DART

The business case for rail systems automation.

Wynton Habersham, Senior Vice President, Department of Subways, MTA NYCT

Managing Ridership through Innovation in planning technology.

Scott Ornstein, Assistant Director of Intermodal Operations, MTA Metro North Railroad
1.35 pm

Case study: The North Avenue Smart Corridor as a testing ground for smart cities technology.

Faye DiMassimo, Renew Atlanta bond and TSPLOST programs General Manager, City of Atlana

Coordinating and implementing an integrated PTC system.

Dr Atousa Vali, Senior Engineering Director, Amtrak

Enabling seamless intermodal smart and mobile ticketing.

Paula Hunter, Executive Director, NFC Forum

1.55 pm

Delivering a true broadband service onboard trains, leveraging train-to-ground communications

Nir Hayzler, Vice President, Head of Strategic Industries LoB, Radwin

Organizational change: equipping the workforce with the right experience and skills for new signalling systems

 Vernon Hartsock, Chief Engineering Officer, MTA Maryland

Improving rider experience through real-time fleet management.

Neal Calanni, Vice President, Marketing, Eurotech
2.10 pm

Cyber security and resilience of intelligent transportation systems.

Michael Dinning, Director of Multimodal Programs and Partnerships, USDOT VOLPE Center

IoT and the safety of automated signaling systems.

Alan Tilles, Partner, Shulman Rogers

The first and last mile: how can rideshare fill the gaps?

Paige Tsai, Public Policy and Communications, Uber
2.25 pm

Panel Discussion: Where will digital technology take transit?

  • Abed Abukar, Director of Intelligent Transportation Systems, DART
  • Faye DiMassimo, Renew Atlanta bond and TSPLOST programs General Manager, City of Atlanta
  • Michael Dinning, Director of Multimodal Programs and Partnerships, USDOT VOLPE Center
  • Nir Hayzler, Vice President, Head of Strategic Industries LoB, Radwin

Panel Discussion: What are the barriers to uptake of automated signalling systems?

  • Richard Arsenault, Chief Counsel, Mobility Division, FCC
  • Wynton Habersham, Senior Vice President, Department of Subways, MTA NYCT
  • Dr Atousa Vali, Senior Engineering Director, Amtrak
  • Vernon Hartsock, Chief Engineering Officer, MTA Maryland
  • Alan Tilles, Partner, Shulman Rogers
 

Bikeshare as part of a sustainable urban transportation system.

  • Liz Cornish, Executive Director, Bikemore
2.40 pm

Panel Discussion: Achieving a seamless and sustainable urban transportation network.

  • Mike Heslin, Market Manager, Lyft
  • Sharon Feigon, Executive Director, Shared Use Mobility Center
  • Scott Ornstein, Assistant Director of Intermodal Operations, MTA Metro North Railroad
  • Paula Hunter, Executive Director, NFC Forum
  • Liz Cornish, Executive Director, Bikemore
  • Paige Tsai, Public Policy and Communications, Uber
  • Neal Calanni, Vice President, Marketing, Eurotech
2.55 pm NETWORKING COFFEE BREAK
 

Closing plenary: Investing in transit technology and infrastructure for the benefit of communities.

Federal funding is limited for new capital projects and so agencies must turn to alternative forms of funding. This session will look at many of the ways of funding development, growth, and improvements, including PPPs, resident imposed taxes, and funding from local businesses and investors with the promise of transit oriented development along the new/improved routes.

  • What are the advantages and disadvantages of the different funding models available?
  • How can cities and agencies engage with communities to gain support for new projects?
  • Should agencies prioritize spend on technology or infrastructure to solve capacity shortages?
  • How can cities and agencies cooperate to deliver smarter transportation networks?
  • Do funding pledges for transportation infrastructure herald a new golden age of growth?
3.25 pm

Bringing together stakeholders to deliver local transportation projects.

Frank Murphy, Acting Director, Baltimore City DOT
3.40 pm

Case study: The Baltimore-Washington Purple Line: Building America’s largest PPP project.

Charles Lattuca, Executive Director Transit Development and Delivery, MTA Maryland
3.55 pm

Managing ridership through innovation in planning technology.

Onyinye Akujuo, Director of Federal and State Grant Programs, MARTA
4.10 pm

The benefits of zero emission transit technologies.

Dan Raudebaugh, Executive Director, Center for Transportation and the Environment
4.25 pm

The Green City Project: Transportation as part of a more sustainable and environmentally friendly city.

Daniel Balev, Project planning, controls and business development, Green City Project
4.40 pm

Panel Discussion:

  • Charles Lattuca, Executive Director Transit Development and Delivery, MTA Maryland
  • Onyinye Akujuo, Director of Federal and State Grant Programs, MARTA
  • Frank Murphy, Acting Director, Baltimore City DOT
  • Daniel Balev, Project planning, Controls and Business Development, Green City Project
  • Dan Raudebaugh, Executive Director, Center for Transportation and the Environment
5.10 pm END OF SMARTTRANSIT