Mobility as a service

OVERVIEW:
Passenger expectations are evolving; increased digitalisation means passengers want easy, seamless journeys where they can stay connected throughout. This session, ideally suited for professionals in customer relations, ticketing, and fare collection, will look at how integrated mobility solutions improve customer journeys and how to deliver this.

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Key speakers in this stream:
  • Arco Groothedde, Chief Executive Officer, Translink
  • Javier Rodriguez Barea, Innovation Director, RENFE
  • Christophe Lemaire, Programme Director, SNCF
  • Frederik van Assendelft, Chairman, ROVER
  • Stephen McSpadden, Co-Chair, OSPT Alliance
This session may be relevant to you if your job title falls into the following:
  • Chief Communications Officer
  • Chief Commercial Officer
  • Marketing Director
  • Passenger Director
  • Strategy Director
  • Customer Relations Director
  • Financial Controller
  • Head of Customer Experience
  • Head of Revenue Management
  • Head of Ticketing
  • Customer Service Manager
  • Responsible for Mobility-as-a-Service
  • Marketing and Communications Manager
  • Research and Development Manager
Learn more about SafeRail 2016
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